Terms and Conditions

TERMS AND CONDITIONS

Thank you for choosing to shop with Something Gorgeous, we hope that you enjoy your shopping experience.

These terms & conditions apply to all items ordered from Something Gorgeous, and by placing your order you agree to be bound by them. We reserve the right to change these terms and conditions from time-to-time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.

Before placing an order, if you have any queries relating to these terms and conditions, please contact somethinggorgeous@mail.com

Our products

We have made every effort to display as accurately as possible the colours of the sandals that appear on our website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

All our sandals are sold in EURO sizes, with the NZ size provided as a guide only.  If you have any queries about sizing, please contact us prior to purchasing.

Purchase of products

When you place an order on our website, we will send you an email to the email address provided by you during the checkout process.  Our acceptance of your order does not take place until we send you a confirmation email.

Goods are subject to availability. If an item you have ordered becomes out of stock, we shall notify you as soon as possible.

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

Discontinued and minor faults purchases can not be refunded or exchanged.

Note. We are unable to amend your order once it has been placed online.  

Price and payment

We only accept payment via PAY PAL.  Full payment for your purchase must be made before we can dispatch your order.

The prices shown on our website include any GST (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges as detailed below.

We charge you for your order in New Zealand Dollars. The actual price charged to overseas customers will be subject to the exchange rate applied by the credit or debit card company of the card used for payment. Any customers outside of New Zealand will be liable for any import duty or other taxes, fees and charges that are applied by customs or other authorities in the country of receipt. If you are unsure about whether these duties, taxes and charges might apply to your order, you should contact your local tax or customs authorities.

Delivery 

If the goods that you order are in stock at the time when your order is accepted, then we will aim to dispatch your order within a maximum 5 working days.  We aim to dispatch most orders on the next working day.

Please note that we do not dispatch orders on Saturdays or Sundays. 

New Zealand: Please allow up to 4 working days from confirmation of order to delivery date.

OVERSEAS: Please allow up to 10 working days from confirmation of order to delivery date.

The delivery cost is now a Flat Rate Premium Service. 

We reserve the right to change our delivery costs at any time without notice to you. The cost of your delivery will always be confirmed at the time when your order is placed.

Returns

You may return your product to Something Gorgeous NZ for a shop credit of the purchase price (excluding delivery costs). Products must be returned to us within 7 days of purchase and be in unworn condition.  This will be determined on inspection in our warehouse.

Sandals must be returned in an unworn state with tags.

For goods received that are faulty and unworn, please email us at somethinggorgeous@mail.com stating the order number and nature of the problem.

 

Exchanges

We are happy to exchange within 7 days of purchase. Returned items must be returned to us unworn and in their original condition with tags.

Unless we have sent you damaged or faulty goods we regret that delivery costs cannot be refunded to you.

We recommend that you return your sandals via a guaranteed delivery service, and/or obtain a proof of postage as we cannot be held liable for any goods lost in transit to us. The items are your responsibility until they reach us.

PLEASE EMAIL US THE TRACKING NUMBER ONCE YOU HAVE SENT THE SANDALS. 

 

On receipt of goods you will be issued with a credit note in the form of a Gift Card to the value of the original price paid. 

Returns address:

Something Gorgeous NZ

74 Settlement Road

RD 1, Waipukurau,

New Zealand 4281